Terms and Conditions -

Our Counselling contract

1. Terms and Conditions

I am committed to providing a safe, therapeutic environment for my clients.

All sessions will be conducted in strictest confidence and this confidence will be maintained and applied to all records, except in the following circumstances:

  • Where you, the client, give consent for the confidence to be broken.

  • Where the counsellor is compelled to do so by an Order of a Court.

  • Where the counsellor reasonably considers that the information is of such gravity that confidentiality cannot be maintained (for example, aspects of terrorism, trafficking, treason or money laundering).

  • Where the counsellor reasonably considers that there is a risk of serious harm to yourself or others. 

I use a Transpersonal Integrative counselling model - I have a variety of psychological and counselling theories and 'tools' available to help clients if appropriate. I start with a Person Centred approach and may integrate aspects of Transactional Analysis, Cognitive Behavioural Therapy or Dialectic Behavioural Therapy. I also use creative methods where appropriate and if you are comfortable to do so.

Sessions will last for one hour and are normally weekly; the number of sessions varies with each individual; my approach is flexible, offering both short and long term open-ended counselling to meet your individual needs. To start with we will have an initial assessment - a chance to see how we will work together, time to discuss the counselling contract and for you to tell me what has brought you to counselling. There will be regular reviews of the counselling sessions. Daytime and evening appointments are available, at present I only work with adults.

I am a member of the British Psychological Society and also a member of the National Counselling Society and I abide by their ethical framework. One aspect of working ethically is that I am required to undertake supervision (all counsellors should do this); although client issues are discussed within supervision, confidentiality is maintained and your identity will not be revealed. 

A brief record of the contents of each session may be kept. Notes are kept in secure electronic format, encrypted and password protected.


2. Fees & Payment:

Fees are £60.00 per hour and I request prepayment at the time of booking by BACS, Card or Cash. I will provide you with my account details if you choose to use the BACS payment method. 

3. Cancellation Policy:

Fees for cancelled or missed sessions are still payable unless 48 hours prior notice is given or if there are particularly extenuating circumstances. 

Normally, clients tend to know when they are ready to finish counselling, we can agree together on the work we need to do to prepare for this; this will include an appraisal of future challenges, and planning alternative strategies to manage these. If you miss two consecutive appointments, I will try and contact you, but may consider giving your appointment time to another client. Please note that I will not see you if you are under the influence of alcohol and/or drugs.


4. Complaints:

Any complaints about my work can be made through the National Counselling Society.


5. Privacy Policy:

I am registered with the Office of the Data Protection Commissioner, which means I need to tell you what data I am collecting from you and what I intend to do with it.

What data is held and why? 

  • Name and age – this is basic information that helps me get to know you

  • Address, email address, phone number – I use this as a way of contacting you regarding your sessions. I will mainly use the method we agree on but if I can’t reach you I may try a different method.

  • Doctors details – If I was worried that you were at risk then I may need to contact your doctor, if I could I would tell you I was going to do this.

Data storage:

Any data on paper (such as this agreement) will be scanned and kept electronically; the original will be destroyed. Any notes from our sessions are kept electronically with encryption and password protection; they are anonymised and you cannot be identified from them. Data is held for 5 years, which is the time frame my insurance company requests.


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